CLIENT RETURNS & INVOICE REVERSAL


Invoices need to be reversed, or better "Killed" for 2 reasons. The first reason is because a client might return goods as they are damaged, or for any other reason. You might also want to "Kill" an invoice because you made a mistake. Invoices can never be erased. To "kill" an invoice you need to make an exact reverse copy of it. Reverse means the same items, same prices, same discounts, but the quantities should all be negative. In case the client had paid a deposit on the invoice, you SHOULD NOT enter the deposit again in the reverse invoice. On the other hand, you should leave the deposit amount always to 0 in reverse invoices. If you are giving your client cash back, do a reverse payment on account (Negative Amount).

When you a issue a reverse invoice, the stock you are receiveing back is automatically incremented. Your daily sales will also work out accordingly.

In the case a client buys 10 items, but returns only 1 back, you only need to do a reverse invoice for that 1 item.